Website Policies
Effective Date: August 6, 2026
At Agave Plumbing, we believe in providing honest service, quality workmanship, and clear communication. The following policies explain how we operate, what you can expect when using our website or scheduling service, and how we protect both our customers and our business.
Website Disclaimer
The information provided on this website, including blog articles, maintenance tips, troubleshooting guides, FAQs, and educational resources, is intended solely for general informational purposes.
While we strive to provide accurate and up-to-date information, every plumbing system is different. The information found on this website should not be considered professional plumbing advice, nor should it replace an inspection or diagnosis performed by a licensed plumbing professional.
Attempting plumbing repairs without the appropriate knowledge, experience, or tools may result in property damage, personal injury, or additional repair costs.
Agave Plumbing is not responsible for damages resulting from reliance on information published on this website or from repairs attempted without professional assistance.
Use of this website does not create a contractor-client relationship until services have been scheduled and accepted by Agave Plumbing.
Workmanship & Warranty Policy
Agave Plumbing stands behind the quality of our workmanship.
Where applicable, workmanship warranties are provided according to the terms outlined in your written estimate, invoice, or service agreement.
Products and fixtures installed by Agave Plumbing—including faucets, water heaters, disposals, toilets, filtration systems, and other plumbing equipment—may also be covered by the manufacturer’s warranty. Manufacturer warranties are administered by the manufacturer and remain subject to their individual terms, limitations, and exclusions.
Our workmanship warranty does not cover damage resulting from:
- Abuse or misuse
- Customer modifications or repairs
- Freezing temperatures
- Acts of nature
- Foundation movement
- Water quality issues beyond our control
- Normal wear and tear
- Improper maintenance
- Damage caused by other contractors or third parties
Customers should notify Agave Plumbing promptly if they believe warranty service is needed so the issue can be evaluated.
Online Estimates & Pricing
Any pricing, estimates, or service information provided through this website, over the telephone, by email, text message, or through online forms is considered preliminary unless otherwise stated.
Final pricing is based upon an on-site inspection and may vary depending on factors including:
- Accessibility of plumbing systems
- Existing plumbing conditions
- Code requirements
- Required materials
- Labor involved
- Additional issues discovered during service
- Customer-requested changes
Agave Plumbing will discuss any necessary changes before additional work is performed whenever reasonably possible.
Appointment Scheduling & Cancellations
Appointment requests submitted through this website are subject to confirmation and technician availability.
While we make every effort to arrive within the scheduled appointment window, unforeseen emergencies, weather conditions, traffic, or extended service calls may occasionally affect arrival times.
If you need to cancel or reschedule an appointment, we appreciate as much advance notice as possible.
Repeated missed appointments or cancellations without reasonable notice may affect future scheduling.
Emergency service availability may vary depending on technician availability and service demand.
Payments
Payment is due according to the terms stated on your invoice or service agreement unless other arrangements have been made in writing.
Accepted payment methods may vary depending on the type of service provided.
Any financing options, promotional offers, or payment plans are subject to separate terms and approval where applicable.
Agave Plumbing reserves the right to suspend future services on accounts with unpaid balances, as permitted by law.
SMS & Communication Policy
If you provide your telephone number, email address, or other contact information, Agave Plumbing may contact you regarding:
- Appointment confirmations
- Appointment reminders
- Scheduling updates
- Estimate follow-up
- Service-related communications
- Customer support
- Invoice notifications
By voluntarily providing your mobile phone number, you consent to receive these communications.
Message frequency varies based on your interactions with our company.
Standard message and data rates may apply according to your wireless carrier.
You may opt out of text message communications at any time by replying STOP to a text message or by contacting our office directly. For assistance, reply HELP or contact us through the information provided on this website.
Mobile opt-in information and text messaging consent will never be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. We only use your contact information to communicate about the services you request or to operate our business.
Accessibility Statement
Agave Plumbing is committed to making our website accessible to as many users as possible, including individuals with disabilities.
We continually work to improve website usability and accessibility by following generally recognized best practices whenever practical.
If you experience difficulty accessing any portion of this website or need assistance obtaining information or scheduling service, please contact us using the phone number or contact form provided on this website.
We value your feedback and will make reasonable efforts to improve accessibility whenever possible.
Third-Party Services
Our website may utilize trusted third-party services to improve website functionality, security, performance, and customer experience.
These services may include, but are not limited to:
- Google Analytics
- Google Ads
- Google Maps
- Google Tag Manager
- Spam prevention services
- Website security services
- Website hosting providers
These third-party providers maintain their own privacy policies and terms of service.
Limitation of Liability
Agave Plumbing is not liable for damages resulting from:
- Temporary website interruptions
- Website errors or omissions
- Reliance on website content
- Third-party website links
- Customer-performed plumbing repairs
- Circumstances beyond our reasonable control
Nothing contained on this website shall be interpreted as creating any warranty beyond those expressly provided in a written service agreement.
Policy Updates
Agave Plumbing reserves the right to update or modify these Website Policies at any time without prior notice.
Changes become effective immediately upon publication on this page.
Continued use of this website constitutes acceptance of any revisions.
Questions?
If you have questions regarding these policies or any of our plumbing services, please contact Agave Plumbing using the contact information provided on this website. Our team is always happy to answer your questions and help you make informed decisions about your plumbing needs.
